Who we help

Need Support?

Home-Start Kennet offers help to families, with a child under 5,who are experiencing stress due to one or more of the following:

Loneliness or isolation

Separation due to Military deployment


Lone parents

Twins or multiple children under 5

Ill health, disability or special needs

Relationship breakdown

Financial difficulties

We support families from all backgrounds and circumstances. Our only condition is that your family has at least one child under the age of 5.

How can Home-Start help?

Our volunteers offer friendly support through difficult times, initially for up to 6 months, but this can be extended. They visit once a week for around 2-3 hours, at a time that is convenient to you. You can decide how to spend this time. You may want support to go to a group or an appointment, to try out different ways of coping with the children, or just to have a listening ear or an extra pair of hands. All of our volunteers are parents too and some have been supported by Home-Start themselves. *We are not a baby sitting service or home-helps…but we will work alongside you whilst we talk through your difficulties.

What happens next?

If we receive a referral form asking us to help you, or a request direct from you, we will arrange for one of our organisers to come and meet you at home, discuss our serviceĀ  and answer any questions. She will complete a form about you and your family and find out what you need help with. The information about you will be treated in the strictest of confidence. We will then choose the volunteer we think will suit you best and arrange for you to meet with them. All our volunteers are fully trained. Weekly visits will begin, and your volunteer will offer you the support you need. Our organiser will keep in regular contact with you to ensure that you are happy with the service you are receiving and to check whether there should be any changes. We are available at the end of the phone should you have any queries.

Taking that first step

For more information please contact us using the form below or phone the office on 01672 569457, or you could ask a family member, close friend, your health visitor or local children’s centre to contact us on your behalf.


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